Flexible installationPHP 8.1+ · NGINX
✦ WordPress support, simplified
Simple support.Happy customers.
Manage tickets, customers and teams with a modern, organized and easy-to-use system.
✓ Easy to install✓ Production ready✓ Unlimited agents
i-SoTicket
Optimized for NGINXNGINX · CloudPanel · VPS
Cloudflare readyProxy · cache · security
i-SoTicket
Everything you need to deliver great support
Complete features, presented simply.
Complete ticket management
Statuses, priorities, categories, departments, agents, filters and attachments.
Customer portal
Registration, secure access, password recovery, ticket viewing and replies.
Customers and contracted services
Organize customers and assign one or more contracted services to each.
Notifications and automations
Email, Telegram for administrators, schedules, alerts and automatic closing.
Dashboard, reports and surveys
Metrics, charts, response times and customer satisfaction.
Settings, security and backups
Customization, access, blocking, backups, restoration and logs.
Tools that make work easier
✓ Quick replies✓ Signatures✓ Templates✓ Attachments✓ Internal alerts✓ Spanish and Portuguese✓ Schedules✓ Close and reopen✓ Login images
PRODUCTO
A modern experience for your team and customers
A clean, fast interface that adapts to your workflow.
i-SoTicket
i-SoTicket
i-SoTicket
i-SoTicket
3 PASOS
Ready from the moment you install
The system automatically creates and assigns every required page.
Install the plugin
Upload and activate it in WordPress.
Configure your way
Adjust the portal, rules and notifications.
Start supporting
The system is ready to use.
PROTECCIÓN
Security and peace of mind for your support
Protected access
Configurable roles, permissions and blocking.
Secure passwords
Strong policies and protection against attacks.
Backup and restore
Manual and automatic copies with safe restoration.
Error logs
Records errors only to keep the system clean.
Cloudflare Proxy NGINX + PHP ES · PT · EN
FAQ
Frequently asked questions
Do I need to create pages manually?
No. i-SoTicket automatically creates and assigns every required page.
Does it work with Cloudflare?
Yes. It is ready to run behind the Cloudflare proxy.
Does it send Telegram alerts?
Yes. Administrators can receive ticket, reply and registration alerts.
i-SoTicket by Iadoo.com
Ready to improve your customer support?
Tell us what you need and we’ll get back to you shortly.